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Frequently asked questions | Covid-19

How can I get your products ?
Christèle Jacquemin products remain available on the site

Is home delivery still available ?
Home delivery is maintained for any online order. The situation may change depending on the decisions taken by local governments.

Are delivery times and processes impacted ?
Our logistics partner La Poste operates on reduced hours. As such, the delivery times of Colissimo and Delivengo may be delayed depending on your place of residence. 

How can I return a product ?
For the return procedure, please refer to the Right of withdrawal and return of products section. Given the situation, the return time has been exceptionally extended to 60 days (instead of 30) after receiving your order. 

What hygiene measures are implemented during the delivery process ?
Our logistics providers comply with WHO recommendations to ensure the protection of all.

★ Review

Let the customers speak for us

30 reviews

Quand on porte ce parfum, on a l'impression d'être unique.
J'ai également apprécié la présentation du flacon dans un beau pochon.

bons parfums

mais je n'ai pas eu de coup de foudre.

I'm not one of those fragrance connoisseurs that can identify every note in a fragrance (other than the obvious amber, vanilla, tobacco, or patchouli notes), however, I can tell you that each of Christele's scents makes me happy - from each glorious spray to the interesting dry down. Pure scent. Love, love, love. This is why I wear fragrances.


J'ai senti le parfum en boutique... j'ai fondu direct... un coup de foudre olfactif... j'ai acheté les 3 doses d'essai... mais celui-là m'a carrément envoûté que je l'ai pris en 50ml... une œuvre d'art ce parfum... j'adore... merci pour cette superbe création...

C'est niche!

Une composition vraiment extraordinaire, loin des sentiers battus, et pourtant portable comme une seconde peau.